Terms of Service

1. Agreement to Terms

By accessing or using VoiceBrief's voice-to-billing SaaS platform (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

VoiceBrief provides an AI-powered voice capture and billing system for legal professionals. The Service includes:

• Voice recording and transcription capabilities
• AI-powered structuring of time entries
• Integration with practice management systems
• Billing and time tracking features
• Document analysis capabilities (premium features)

3. Account Registration

To use the Service, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized access
• Be responsible for all activities under your account

4. Acceptable Use

You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Reverse engineer or decompile any part of the Service
• Use the Service to process data you don't have rights to
• Resell or redistribute the Service without authorization
• Use the Service in a way that could damage our reputation

5. Subscription and Payment

5.1 Subscription Plans

We offer various subscription tiers. Features and pricing are subject to change with notice.

5.2 Payment Terms

• Payments are processed by our payment partner, Paddle
• Subscriptions auto-renew unless cancelled
• All fees are non-refundable except as required by law
• You're responsible for all applicable taxes

5.3 Free Trial

New users receive a 14-day free trial. You won't be charged until the trial ends unless you cancel.

6. Intellectual Property Rights

6.1 Our Property

The Service, including all software, content, and trademarks, is owned by VoiceBrief and protected by intellectual property laws.

6.2 Your Content

You retain ownership of content you upload to the Service. By using the Service, you grant us a limited license to process your content solely to provide the Service.

6.3 Feedback

Any feedback you provide may be used by us without obligation to you.

7. Data Processing and Privacy

Your use of the Service is subject to our Privacy Policy. Key points:

• We process your data only as necessary to provide the Service
• Voice recordings are processed and can be deleted upon request
• We don't use your client data to train AI models
• We implement industry-standard security measures

8. Third-Party Integrations

The Service may integrate with third-party services (e.g., Clio). We're not responsible for third-party services' practices or content. Your use of integrations is at your own risk.

9. Service Level and Support

• We aim for 99.9% uptime but don't guarantee uninterrupted service
• Support is provided via email during business hours
• Premium tiers may include priority support
• We may perform maintenance with reasonable notice

10. Warranties and Disclaimers

The Service is provided "AS IS" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We don't warrant that:

• The Service will meet all your requirements
• The Service will be error-free or uninterrupted
• AI-generated content will be 100% accurate
• All integrations will always function properly

11. Limitation of Liability

To the maximum extent permitted by law, VoiceBrief shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless VoiceBrief from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your content or data

13. Termination

13.1 By You

You may cancel your subscription at any time through your account settings.

13.2 By Us

We may suspend or terminate your account for:

• Violation of these Terms
• Non-payment
• Prolonged inactivity
• Legal requirements

13.3 Effect of Termination

Upon termination, your access to the Service ends immediately. You may request data export within 30 days.

14. Confidentiality

Both parties agree to maintain confidentiality of any proprietary information shared during the use of the Service.

15. Governing Law and Disputes

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved through binding arbitration in [Your City], except where prohibited by law.

16. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or through the Service. Continued use after changes constitutes acceptance.

17. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and VoiceBrief
• Severability: If any provision is invalid, the remaining provisions continue in effect
• No Waiver: Our failure to enforce any right doesn't constitute a waiver
• Assignment: You may not assign these Terms without our consent
• Force Majeure: Neither party is liable for delays due to circumstances beyond reasonable control

18. Contact Information

For questions about these Terms, contact us at: